Privacy Policy

Effective Date: July 13, 2026

International Consulting Group LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit icgsoftwares.com, contact us, purchase PageHarbor PDF, or use related services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Company Information

PageHarbor PDF is developed and provided by:

International Consulting Group LLC
Attention: Bruce Krocza
5050 Quorum Drive, Suite 700
Dallas, Texas 75254
Email: bruce@icgsoftwares.com
Website: icgsoftwares.com

In this Privacy Policy, “International Consulting Group,” “we,” “us,” and “our” refer to International Consulting Group LLC.

2. Information We Collect

The information we collect depends on how you interact with our website and services.

Information You Provide

We may collect information that you voluntarily provide, including:

  • Your name

  • Email address

  • Mailing or billing address

  • Telephone number

  • Company name

  • Purchase and license information

  • Number of licenses requested

  • Questions, comments, and support requests

  • Information submitted through contact, purchase, or support forms

  • Communications you send to us

  • Feedback about PageHarbor PDF

Purchase and Payment Information

When you purchase PageHarbor PDF, payment information may be collected and processed by a third-party payment processor.

We may receive limited transaction information, such as:

  • Your name

  • Billing address

  • Email address

  • Transaction date

  • Purchase amount

  • Payment status

  • Product or license purchased

  • A payment transaction reference

We do not intend to directly store complete credit-card or bank-account numbers on our own systems.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Date and time of visits

  • Links or buttons selected

  • General geographic region

  • Website performance and error information

This information may be collected through cookies, server logs, Squarespace features, analytics tools, or similar technologies.

3. Information Collected Through PageHarbor PDF

PageHarbor PDF is designed to process documents on a user’s Windows computer.

Unless a feature clearly states otherwise, we do not intend to receive, view, or store the contents of the PDF documents you open, edit, convert, sign, compress, redact, or organize locally through the software.

The software may collect limited technical information where necessary for purposes such as:

  • Software activation

  • License validation

  • Delivering updates

  • Diagnosing errors or crashes

  • Preventing fraud or license misuse

  • Responding to support requests

  • Improving reliability and compatibility

Any future online, cloud-based, artificial-intelligence, or document-upload feature may involve additional data processing. We will provide appropriate notice before introducing a feature that materially changes how user documents or personal information are handled.

4. How We Use Personal Information

We may use personal information to:

  • Operate and maintain the website

  • Process orders and payments

  • Deliver software, license keys, and download instructions

  • Activate and validate software licenses

  • Provide customer service and technical support

  • Respond to questions and contact requests

  • Manage refunds, cancellations, and billing concerns

  • Send important product, security, or service notices

  • Provide software updates

  • Diagnose technical problems

  • Improve PageHarbor PDF and our website

  • Understand how visitors use the website

  • Prevent fraud, misuse, and security threats

  • Maintain business and transaction records

  • Enforce our Terms and Conditions

  • Comply with legal and regulatory obligations

We may also use information for another purpose that we disclose when the information is collected or that you authorize.

5. Marketing Communications

When permitted by law, we may use your email address to send information about PageHarbor PDF, updates, new products, promotions, or company news.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us at bruce@icgsoftwares.com.

Even after opting out of marketing emails, you may still receive non-promotional communications relating to purchases, licenses, security, support requests, or important changes to our services.

6. Cookies and Similar Technologies

Our website is hosted through Squarespace. Squarespace sites may use cookies and similar technologies for essential website functions, security, performance, analytics, shopping-cart functions, and other services. Squarespace also explains that analytics and performance cookies may collect information about how visitors interact with a website.

Cookies may be used to:

  • Keep the website functioning properly

  • Remember visitor preferences

  • Maintain security

  • Understand website traffic

  • Measure the performance of pages and features

  • Support purchasing and checkout functions

  • Prevent fraudulent activity

Where required, we will request consent before using non-essential cookies. You may control cookies through the cookie banner on our website and through your browser settings.

Disabling certain cookies may affect the operation of the website.

7. How We Share Personal Information

We may share personal information with trusted service providers that help us operate our business, including:

  • Website-hosting providers

  • Squarespace

  • Payment processors

  • Email and communication providers

  • Software-delivery and licensing providers

  • Analytics providers

  • Information-technology and security providers

  • Customer-support providers

  • Accounting, legal, and professional advisers

These providers may process information only as needed to provide services to us and are subject to their own contractual and legal obligations.

We may also disclose information:

  • With your consent

  • To complete a transaction you requested

  • To comply with a subpoena, court order, legal process, or governmental request

  • To investigate fraud, security incidents, or violations of our Terms

  • To protect our rights, users, property, or safety

  • In connection with a merger, acquisition, financing, reorganization, sale, or transfer of all or part of our business

8. Sale and Targeted Advertising

We do not intend to sell personal information in exchange for money.

We also do not currently intend to use personal information for targeted advertising based on activity across unrelated websites.

Should our practices change, we will update this Privacy Policy and provide any choices required by applicable law.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions

  • Maintain software-license records

  • Provide support

  • Comply with tax, accounting, and legal obligations

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, alteration, misuse, or disclosure.

The Federal Trade Commission advises businesses to understand what personal information they maintain, collect only what is needed, protect retained information, dispose of it appropriately, and prepare for security incidents.

However, no website, electronic transmission, software system, or storage method can be guaranteed to be completely secure. You are responsible for protecting your passwords, license keys, devices, and account information.

11. Your Privacy Rights

Depending on where you live and whether applicable legal thresholds are met, you may have rights regarding your personal information, including the right to:

  • Confirm whether we process your personal information

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Obtain a portable copy of certain information

  • Opt out of certain sales, targeted advertising, or profiling

  • Withdraw consent where processing is based on consent

  • Appeal a decision concerning a privacy request

The Texas Data Privacy and Security Act, effective July 1, 2024, provides qualifying Texas consumers with rights concerning access, correction, deletion, portability, and certain opt-outs.

These rights may be subject to legal exceptions and may not apply in every situation.

12. Submitting a Privacy Request

To submit a privacy request, contact:

bruce@icgsoftwares.com

Please include:

  • Your full name

  • The email address associated with your interaction or purchase

  • The nature of your request

  • Enough information for us to reasonably verify your identity

We may request additional information to confirm your identity and protect your information from unauthorized access.

Authorized agents may submit requests where permitted by law, but we may require proof of authorization and identity verification.

We will not discriminate against you for exercising a privacy right provided by applicable law.

13. Appeals

When applicable law gives you the right to appeal a decision concerning a privacy request, you may submit an appeal by emailing bruce@icgsoftwares.com and writing “Privacy Appeal” in the subject line.

Please explain why you believe our decision should be reconsidered.

14. Children’s Privacy

Our website and PageHarbor PDF are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13. The Children’s Online Privacy Protection Rule imposes specific requirements on websites and online services directed to children under 13, as well as services that knowingly collect their personal information.

When we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

A parent or guardian who believes a child has provided information to us may contact bruce@icgsoftwares.com.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social-media platforms, or other services.

We do not control and are not responsible for the privacy, security, or content practices of third parties. Review their privacy policies before providing personal information.

16. International Visitors

Our company is based in the United States. If you access the website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy laws in those locations may differ from those in your home country.

Where legally required, we will use appropriate measures for international transfers.

17. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard governing how websites should respond to these signals, our website may not currently respond to them.

We will comply with legally required browser-based opt-out preference signals where applicable.

18. Data Breaches

If we become aware of a security incident involving personal information, we will investigate and take reasonable corrective action.

Where required, we will notify affected individuals, government authorities, or other parties. Texas law requires businesses to use reasonable safeguards for sensitive personal information and contains notification requirements for certain data breaches.

19. Business Transfers

If International Consulting Group LLC is involved in a merger, acquisition, restructuring, financing, bankruptcy, asset sale, or similar transaction, personal information may be transferred as part of that transaction.

Any successor will remain subject to applicable legal obligations regarding the information transferred.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our products, website, service providers, legal obligations, or privacy practices.

The revised version will be posted on this page with an updated effective date.

When changes are material, we may provide additional notice through the website, software, or email where appropriate.

21. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact:

International Consulting Group LLC
Attention: Bruce Krocza
5050 Quorum Drive, Suite 700
Dallas, Texas 75254
Email: bruce@icgsoftwares.com
Website: icgsoftwares.com